How can we help you?

Search our knowledge base or browse categories below.

Getting Started

How do I add a new table?

Go to the Tables section in your Admin Dashboard. Click 'Add Table', set the capacity and area, and then you can download the unique QR code for that table.

How do I set up my menu?

Navigate to the Menu tab. First, create Categories (like Starters, Mains). Then, add Dishes under those categories. You can set dietary types and prices.

Operations

Why are customers seeing 'Restaurant is Closed'?

Your main 'Accepting Orders' toggle is turned off. Go to the Home Dashboard and flip the switch to 'Open'.

An order is stuck in 'Pending'. What do I do?

Orders usually auto-accept within 2 minutes. If it hasn't, you can manually accept it from the Active Orders dashboard.

Account & Billing

How do I reset my password?

Click 'Forgot Password' on the login screen. An email with a reset link will be sent to you.

How do I update my GST percentage?

Go to the Taxation tab in the admin panel. You can update your global GST percentage and configure your GSTIN and FSSAI numbers.

Still can't find what you're looking for?